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How to Drive Better Customer Experience One Conversation at a Time?
Providing a differentiating customer experience starts with reimagining how you can bring your customers closer to your products and services. This needs to happen at a time chosen by the customer, on...
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Your Summer Road Trip Start and Ends with Cloud ERP
It’s summer, and you know what that means: ROAD TRIP! You’ve been on road trips before, so you know the journey with friends or family means so much more than the destination. Those unforeseen...
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The Rising Importance of Customer Service in Manufacturing
Originally published April 25, 2019, updated July 1, 2021 Customer-centric manufacturing isn’t just the latest industry buzzword. It’s a real shift in business strategy that puts the customer service...
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Manufacturing News Roundup Q2
The State of Manufacturing 1. Hyundai Completes Deal to Acquire Boston Dynamics https://www.bostondynamics.com/hyundai-motor-group-completes-acquisition Boston/Seoul/Tokyo, June 21, 2021 – Hyundai...
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The Right Formula for Cloud ERP Implementation Success
The right cloud ERP solution can catalyze transformation across your manufacturing business, from sales through customer service, and the critical engineering, production, supply chain, inventory, and...
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Attention Salesforce Admins: Your Guide to ERP on Salesforce
Salesforce Admins have a lot on their plate. Enabling fast access to data and a crystal clear, company-wide view of performance is towards the top of your list. One thing you don’t need is another...
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Three Values Generated By Manufacturing DX (1st of 3)
In the field of information technology, I think this has been an epoch year in which cutting edge technologies are being widely used and adopted like never before. For example, information...
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What Is Composable ERP?
Enterprise Resource Planning. It’s a term that has been in the manufacturing industry for more than 25 years, and it has become a key component of either competitive advantage or organizational...
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Manufacturing News Roundup Q3 2021
Here’s a summary of some of our favorite manufacturing news stories from Q3 2021 that you might have missed. Global Medical Device Contract Manufacturing Market Analysis & Trends – Industry...
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Reimagining User Experience to drive a better Customer Experience
The pursuit of a better customer experience must start with the end-user that is serving that customer. This is particularly true for any enterprise software that is designed to become the digital...
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How to Drive Operational Excellence in Field Services?
Imagine you are on the road on a cold night. You get into a coffee shop to get a hot Latte to keep you awake. You come out and your car doesn’t start! You call your roadside assistance company who...
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Top 8 Current News Stories for Manufacturers
While problems with global supply chains continue to dominate the news, there are other developments of interest to manufacturers. Here’s a summary of some of those news stories from October 2021 that...
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4 Ways To Stay On Santa’s Nice List This Year
This past year has been a trying one for many of us, especially in the manufacturing industry. If it’s not supply chain disruptions, it’s the Great Resignation. If it’s not the chip shortage, it’s...
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Manufacturing News Roundup for December 2021
Welcome to Rootstock Software’s latest Manufacturing News Roundup. Here’s a summary of news stories from November 2021 that we found interesting and think you will too. Only Collaboration Will Ease...
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Gartner’s 2022 Predictions for ERP
For 2022, research firm Gartner predicts an increase in ERP investments as more manufacturers push to renovate and replace legacy ERP systems with cloud and hybrid ERP strategies. Gartner has already...
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Essentials of Managing a Book of Business for Manufacturers
Manufacturers today thrive on the certainty of continuous business that comes from channel partners, OEM partners, retailers, and high-value customers. The visibility to a predictable demand provides...
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In 2022, Manufacturers Move Beyond Spreadsheets
Spreadsheets have been a transformational tool for organizations of all types since the row/column technology was introduced way back in 1979. But since then, and even with massive advancements in...
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ERP Business Case: How Fike Corporation Transformed Their Business Strategy
Today there is a dizzying variety of solutions available for running your manufacturing business, from product lifecycle management (PLM) and customer relationship management (CRM) to enterprise...
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Manufacturing News Roundup for January 2022 – Predictions Edition
Welcome to Rootstock Software’s first Manufacturing News Roundup of 2022. This is the time of year when manufacturing industry analysts make their predictions for the coming year, so our News Roundup...
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5 Factors Affecting Production Management & Best Practices
For COOs, VPs of Operations, VPs of Production, VPs of Manufacturing and Plant Managers There are many internal factors affecting production management that can cause negative impact on teams and...
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